Looking to Track your order? No Problem! When you place your order, upon confirmation of payment, Your items will be processed within 2-4 Business days to leave the warehouse for shipment. When you order ships out, A Tracking number will be issued to the email you provided.

It may take about 2-5 days to deliver (Depending on Destination) your products to the shipping address that you have entered but can vary from time to time. 

Once you get a confirmation email. Follow these steps to easily check on delivery status. Order Numbers don’t Instantly update with Available Delivery status, If your tracking number is unavailable – Do not panic! Tracking will update within a few Business days or you can contact us and we will help you!

Other option, visit the website:  Please enter your tracking number in the box provided.

Cancellation Policy

Need to cancel a order? All order’s that were created during the day, will be closed at 4:00 est. therefore we will only

be able to cancel your order the next business day. Please call us immediately after you placed your order.

In case of cancellation after shipment has been dispatch.

Please refer to our refund policy

For any Further assistance, please email us at theseriouspets@gmail.com and we will be happy to assist you!